Why are insurance adjusters so rude?

If you’ve had to deal with an insurance adjuster after a car accident, you may have noticed that they can be dismissive, unhelpful, or even outright rude. But why does this happen? Here are some key reasons.

1. Their Job is to Save the Insurance Company Money

Insurance adjusters work for the insurance company, not for you. Their goal is to settle claims for as little money as possible, which means they may act tough, challenge your statements, or downplay your injuries to attempt to minimize your payout.

2. They Handle a High Volume of Cases

Adjusters deal with multiple claims daily and are under pressure to close cases quickly. This can make them seem impatient or dismissive, especially if they view your claim as just another number.

3. They Want You to Settle Fast

Being rude or difficult can be a tactic to pressure you into accepting a low settlement quickly. If they make the process frustrating, you may be tempted to take whatever offer they give you just to move on.

4. They Are Trained to Be Skeptical

Insurance adjusters are trained to question every detail of a claim. They may assume you are exaggerating damages or injuries, leading to an unfriendly or confrontational attitude.

5. They Hope You’ll Give Up

Some adjusters may be uncooperative in hopes that you’ll stop pushing for fair compensation. If they make things difficult enough, you might decide it’s not worth the fight.

How to Handle a Rude Insurance Adjuster

• Stay calm and professional – Don’t let their attitude affect your responses.
• Document everything – Keep records of all communications, including emails and phone calls.
• Know your rights – You are not required to accept their first offer or always required to give a recorded statement.
• Hire an attorney – A car accident lawyer can handle negotiations and ensure you receive the compensation you deserve.

Final Thoughts

Insurance adjusters may come across as rude, but understanding their motives can help you navigate the process. Don’t let their attitude prevent you from getting a fair settlement. If you’re struggling with an uncooperative adjuster, contact the Jessica Corley Law Firm for a free case evaluation.